The Raga

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Privacy Policy for The Raga

Effective Date: 30 July 2025
Last Updated: 30 July 2025

The Raga ("we", "our", or "us") operates the mobile application and website (the "Services"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Services, and the rights you have in relation to your data.

1. Information We Collect
a. Personal Information You Provide

Full Name
Email Address
Phone Number
Payment Information
Other information necessary for our services

b. Automatically Collected Information

Device Information (e.g., device ID, model, OS)
Log Data (IP address, access time, pages viewed)
App Usage Data
Location Data (if you grant permission)

2. How We Use Your Information
We use your information to:

Provide, manage, and improve our Services
Process transactions and payments
Communicate with you about updates, promotions, and support
Customize your experience with our Services
Ensure the security of our Services
Comply with legal obligations

3. Data Sharing and Disclosure
We do not sell your personal information.
We may share your data with:

Service providers (e.g., hosting, payment processing, analytics)
Legal authorities when required by law
Affiliates or successors in the event of a merger, acquisition, or sale

4. Data Retention
We retain your information for:

As long as your account is active
As needed to provide services
As required to comply with legal obligations

When no longer necessary, we securely delete or anonymize your data.

5. Your Privacy Rights
Under the applicable laws, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent
Object to certain data uses

To exercise these rights, contact us at: pt.asthalestaridaya@gmail.com

6. Children’s Privacy
Our Services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

7. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Services
Our Services may link to or use services from third parties (e.g., Google Maps, Firebase, Apple Pay). These third-party services may have their own privacy policies, which you should review.

9. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your experience or for analytics purposes. You can manage cookie settings in your device settings, but disabling cookies may affect the functionality of certain features of our Services.

10. International Users
If you access our Services from outside Indonesia, your data may be transferred and stored in a country with different privacy laws.

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will notify you via email or through the app. Please review this policy periodically.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:

The Raga
Email: pt.asthalestaridaya@gmail.com
Phone: (021) 22903256
Address: Jl. Tebet Timur Dalam II No.4A, RT.1/RW.4, Tebet Tim., Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12820