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Terms & Conditions

Last Updated: 7 April 2026

Welcome to The Raga! By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using the website.

1. General Terms

By using this website, you represent that you are at least 18 years of age or have obtained parental consent to use the services offered. You agree to comply with all applicable laws and regulations in Indonesia while accessing this site.

2. Services Provided

The Raga offers various products and services related to health, wellness, and fitness, including but not limited to:

Pilates, Yoga, and Fitness Classes
Wellness Programs and Health Services
Spa and Relaxation Services
Educational Content

These services are subject to availability and may change over time. We reserve the right to modify, suspend, or discontinue any services at any time.

3. Use of Website

You are granted a non-exclusive, non-transferable, and revocable license to access and use this website for personal, non-commercial use in accordance with these Terms. You agree not to:

Use the website for any unlawful purpose or in any way that might damage, disable, overburden, or impair the website.
Attempt to gain unauthorized access to any part of the website or its related systems or networks.
Engage in activities that would violate the rights of others, including but not limited to intellectual property rights, privacy rights, and any other applicable legal rights.

4. Account Creation

To access certain features, you may be required to create an account. You must provide accurate and complete information during registration and are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

5. Payment & Refund Policy

Payments for products and services offered by The Raga must be made in advance through our authorized payment gateways. All payments are non-refundable unless stated otherwise in specific terms of a program. If a service is canceled by us, a full refund will be issued.

6. User Content

By submitting content to the website (including reviews, comments, images, and videos), you grant The Raga the right to use, modify, and publish that content in any manner related to our services. You confirm that the content is your own and does not infringe on any third-party rights.

7. Intellectual Property

All content on the website, including but not limited to text, images, logos, trademarks, and software, is the property of The Raga or its licensors and is protected by intellectual property laws. You agree not to copy, reproduce, or distribute any content from this website without our prior written consent.

8. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or endorse these third-party websites, and we are not responsible for their content, policies, or practices. By using these links, you acknowledge and agree that The Raga is not liable for any damages or losses arising from your use of these third-party sites.

9. Limitation of Liability

To the fullest extent permitted by law in Indonesia, The Raga shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services or website, even if we have been advised of the possibility of such damages.

10. Privacy Policy

Your use of this website is also governed by our [Privacy Policy], which can be found [here]. Please review the Privacy Policy to understand how your personal data is collected, used, and protected.

11. Termination

We reserve the right to terminate or suspend your access to the website at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users.

12. Indemnification

You agree to indemnify, defend, and hold harmless The Raga, its affiliates, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms & Conditions.

13. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time, and such changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically. By continuing to use the website after changes have been posted, you agree to the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia, including the Constitution of the Republic of Indonesia (UUD 1945) and other applicable regulations. Any disputes arising from or in connection with these Terms & Conditions will be resolved in the exclusive jurisdiction of the courts in Indonesia.